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Terms And Conditions Of Sale |
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These terms and conditions do not affect your statutory rights as a consumer. |
Contract
Acceptance
of an order by Maxbal Genealogy in writing to the address given by you or by email to the email
address given by you on an order or receipt of payment to Maxbal
Genealogy for goods
purchased from our web site shall form the contract
between you and Maxbal Genealogy and these terms
and conditions will apply to the contract.
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Contract Law
The contract between Maxbal Genealogy and you is subject to the laws of England
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Prices
Prices for non-custom designed items are detailed on our web site.
On receipt of an enquiry for custom designed product
and/or services Maxbal Genealogy will issue a quotation to you which will
show
the price and details of the product and/or service. The quotation is available for
acceptance by you for a period of 30 days from issue. Maxbal Genealogy reserves the
right to amend the quoted price should changes requested by you in the
design of products result in a change to the printed size or quantity
and in the case of services result in a change to the time required to
provide those services. Maxbal
Genealogy will inform you of any such price
change.
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Shipping/Postage Charges
Shipping/postage charges will be added to all orders. The cost for
shipping/postage varies according to amount of products to be shipped as
per the following scale: -
Order value to £14.99 - shipping £2.50
Order Value £15.00 to £34.99 - shipping £3.00
Order Value £35.00 to £149.99 - shipping £7.50
Order value above £150.00 - shipping is free
You will be notified of the shipping/postage costs before confirming your
order and making payment.
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Proofs
Maxbal Genealogy will provide you with a
pre-production proof of your custom designed genealogy charts. The proof will
be in pdf format. The proof will be sent by email to the email address
given by you on the order form. The copyright of the proof is
owned by Maxbal Genealogy and the proof will contain a watermark which must
not be removed.
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Terms of Payment
All goods must be paid for in full before dispatch.
Goods will not be dispatched until Maxbal Genealogy is in receipt of
cleared funds and will normally be dispatched within seven working
days.
Payment can be made by credit
or debit card through the
secure payment system on our web site or by cheque or money order made
payable to Maxbal Genealogy. Our secure payment system is managed by
PayPal.
When paying by eCheque through PayPal it will take 5
to 7 working days for your eCheque to clear.
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Information Supplied By You
You are responsible for the accuracy of the information that you supply to us. Maxbal
Genealogy reserves the right to make additional charges for making any
changes to data supplied by you where you request such changes. Maxbal
Genealogy will inform you of any such additional charges before making
changes.
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Confidential Information
Maxbal Genealogy will treat all information,
documents, photographs and records submitted by you as confidential and
will not share, loan, or disclose their contents to any third party
without your written permission. Nor will Maxbal Genealogy exhibit the
documents or display them on its web site without your written
permission.
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Copyright
You warrant that you own the copyright to
all documents or photographs that are to be reproduced or that you have obtained
permission from the copyright holder to allow the documents or photographs
to be reproduced.
Maxbal Genealogy acknowledges that you or others own the
copyright to any document that you
supply to us where the document or documents are
not in the public domain or where copyright is held by a third party.
You acknowledge that the copyright to
genealogy charts designed and/or supplied by Maxbal Genealogy is owned
by Maxbal Genealogy.
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Your Right To Cancel
You have the right to cancel your
order with us for custom designed genealogy charts without
giving reason for cancellation at any time before you confirm the final
design. You have the right to cancel your order with us for
services ordered without giving reason for cancellation at any
time. You may cancel your order with us without giving reason for
cancellation for any other items at any time before we have
shipped them.
If you decide to cancel you must
send an email to sales@maxbal.co.uk telling us that you wish to
cancel your order.
In the event of cancellation you
will be entitled to a full refund for any monies paid against
cancelled products and the unused portion of payments made
against services. We will refund you within 30 days of
cancellation. |
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